Raibin Osman appeared before a Washington County judge Tuesday on a charge of misusing emergency services. He said he called emergency dispatchers after the drive-through employee wouldn’t come back to the window to give him a juice box. “We ordered some food and we went home and our order wasn’t in there,” Osman said in the 911 call. “And my little brother is crying for his orange juice.”
Osman’s father, Raof, said the emergency call was an innocent mistake and that it escalated when the McDonald’s employee laughed at the poor English of his son-in-law. “We came back with our receipt and said, ‘Hey, can we have our order? We paid for it,’” Osman told the emergency dispatcher. “And she was like, ‘Oh, no, I can’t do anything about it.’ And she was laughing at my brother-in-law because he ordered the food and couldn’t speak English right.”
Meanwhile, the McDonald’s employee also called 911 after feeling threatened by the men. “I showed them that everything was correct and they got mad and told me to give them more food,” the employee said in the 911 call. “And I told them, I can’t give any free food away.” When deputies arrived, Raibin Osman admitted it was not an emergency call but said he didn’t know what number to use, according to the sheriff’s office.